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Rīga and Rīga region
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Frequently asked questions
What is mobile service?
It is a free delivery service. Irve’s representative will arrive at your specified location to collect the order and bring it back when it has been cleaned.
Where does it operate?
- In Rīga and its immediate vicinity (tel. no. +371 25490011, +371 25490012, +371 25490013, +371 25490014)
- Ventspils (Olafs, tel. no. +371 27712388)
- Skrunda (Indulis, tel. no. +371 29533360)
- Rēzekne (Ivars, tel. no. +371 29703237)
How much does it cost?
Just as much as it would for you to drive to a stationary service point, if order sum is not less than15.00 EUR. Orders for sum under 15.00 EUR are subject to delivery charge of EUR 5.00.
How can I request mobile service?
By phone – Monday to Friday: 7.30 AM –20.30 PM, Saturday: 9.00 AM–17.00 PM.
By registering on website: http://www.irve.lv/en/for-private-persons/mobile-service
How long does it take to complete an order?
You will arrange this with service personnel when you give your order for cleaning.
How long does it take for courier to arrive?
You will arrange the time and place with service personnel over phone. If order is made during workday until12:00 or Saturday until 10:30, it will be collected the same day. If it is made in other time it will be collected the next working day.
Are discounts available?
Discounts are available, but you should inform the service personnel about them when you deliver your order.
How and when is payment made?
Payment for service can be made in cash or by payment card (in Rīga or its immediate vicinity) after receiving your clean laundry. You wil agree about type of payment by phone before you receive the order.
What happens if I have forgotten something valuable in the pockets?
If you discover this, you should call our manager immediately on 29254355.
If this is discovered by Irve, then we will inform you by phone and the relevant item will be placed in a bag and attached to the order.